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Instagram ad comments

Instagram ad comment moderation done by the rules.

Hide spam, allow buyer-intent, and reply publicly within the rules Meta gives you.

Signal-to-noise

IG ad comment volume that needs human-quality moderation

High-spend Instagram campaigns generate hundreds or thousands of comments per day. Most are noise; some are real buying signals. ROAS Shield reads every comment, classifies it, and routes it so your team only sees what matters.

What we do on Instagram

  • Hide spam and scam comments on Instagram ad posts
  • Public reply with on-brand drafts for human approval
  • Ad-level campaign and creative context attached to every comment
  • Surface buyer-intent comments for your team to follow up

Within Meta's rules

What we are honest about

Some constraints come from Meta, not from us. Here is how we handle them.

Private replies aren’t live yet

We plan to support one-time private replies within Meta’s 7-day comment-response window, once pages_messaging is part of our approved Meta permissions. Until then, ROAS Shield surfaces buyer-intent comments for you to reply to publicly or follow up manually.

Linked Pages required

Instagram Business accounts must be linked to a Facebook Page that you manage. We help you confirm the link is configured before you turn protection on.

No unsolicited DMs, ever

When private replies ship, we will not send unsolicited Instagram DMs. They will only ever happen in response to a public comment, inside Meta’s allowed window.

What we never do

  • Auto-delete comments without explicit per-rule opt-in and a high confidence threshold
  • Post on your behalf without a connected, approved reply rule
  • Send unsolicited DMs to Instagram users
  • Use unofficial APIs, scraping, or browser automation against Instagram

How it integrates

1

Linked Pages flow

Connect your Meta Business account, pick the Facebook Pages whose linked Instagram accounts you want to protect.

2

Permission verification

We verify instagram_basic and instagram_manage_comments permissions on every selected account. Missing permissions are flagged honestly with a one-click reconnect.

3

Same Meta connect flow

No second connect step for Instagram. The Pages connect flow brings IG along with it, so onboarding stays a single approval.